Storm damage - Update for tenants and landlords

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The Sydney Metropolitan area has now been placed in a state of emergency due the weather over the weekend. There are over 90,000 homes impacted across Sydney and the Inner West. 

Damage of this scale puts pressure and strain on our response system as maintenance people, roof plumbers and property managers attempt to manage the many issues arising by the minute. Please be patient and rest assured our team are systematically working through the issues as best they can.

If you wish to contact our team and/or report an issue, please send an email to 

The account is being actively monitored.

If you can send photos of impacted areas, that will also assist us in assisting you.

Email is the most efficient way of reporting issues for our team to then manage the respective issues for you.

Our Property Management team are dealing with the urgent flooding and roof leaks experienced throughout many of our managed properties. Please note, there may be delays in other, less urgent requests being addressed in the next few days. 

We will endeavour to attend to all requests. We appreciate your patience and understanding during this difficult time.